Privacy Policy - BookInDZ

BookInDZ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the BookInDZ mobile application.

1. Information We Collect

When you register and use BookInDZ, we collect the following information:

Account information: First name, last name, email address, phone number, and date of birth
Booking information: Car rental bookings including pickup city, dates, and rental duration
Payment information: Payment transactions are processed by third-party providers (Stripe and Chargily). We do not store your card details — they are handled directly by the payment processor.
Usage data: Searches, selected cars, and booking history within the app

2. How We Use Your Information

To create and manage your account
To process car rental bookings and payments
To send booking confirmation and status update emails
To provide customer support
To improve the app and detect technical issues

3. Third-Party Services

We use the following third-party services that may process your data:

Firebase (Google LLC): Authentication, database storage, and cloud functions. Firebase Privacy Policy
Stripe: Payment processing for EUR transactions. Stripe Privacy Policy
Chargily: Payment processing for DZD transactions. Chargily Privacy Policy

4. Data Retention

We retain your personal data as long as your account is active. Booking records are kept for accounting and legal compliance purposes. You may request deletion of your account and associated data at any time.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and personal data
Withdraw consent at any time

To exercise any of these rights, contact us at contact@bookindz.com.

6. Data Security

We use industry-standard security measures including HTTPS encryption for all data in transit and Firebase's secure infrastructure for data at rest. Payment data is never stored on our servers.

7. Children's Privacy

BookInDZ is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@bookindz.com
Website: bookindz.com